Reader Kelly asked Samsung why Rapid mode wasn’t working in Windows 10:

My non-empirical test results tell me Rapid Mode should be on, as long as I have the RAM available to support it as it can suck up to 4GB. Here are the numbers from before and after: These are with Rapid Mode OFF. I captured this while the 2nd test with Rapid Mode on was running which is why you see it sitting at 92%. RAPID mode Limitations 1) RAPID mode accelerates only one SSD even though user has several Samsung SSDs (750 EVO, 850, 850 EVO, 850 PRO, 840 EVO, and 840 PRO regardless of form factor). 2) If there are two identical SSDs connected, RAPID mode may accelerate the incorrect SSD. 3) RAID Mode sets is not supported as an accelerated drive. Download Samsung Magician and then a USB stick, click the “START” button in the bottom left of your screen and type “Samsung Magician” then select the first result. Click the “Secure Erase” tab at the bottom of the window. Click “Browse” and choose the USB drive you will use to create a bootable USB drive. I am not pairing my optane memory with my m.2 boot drive. Just to be clear. It's not a huge issue, but whenever I switch from AHCI to RST w/ optane support, my samsung magician software breaks and says my 970 pro is not supported. I'm still able to boot with my samsung m.2 SSD, in RST w/ optane support mode. If your SSD drive is still not getting recognized by the Samsung Magician utility, continue with the next method below. Method 4: Disabling RAID mode and switching to AHCI. As per various user reports, the issue might also occur if your system has RAID mode enabled from the BIOS settings.

Kelly:
“Just an FYI, I contacted Samsung on why Rapid mode doesn’t work with Win 10. I would also like to note some sites are offering mis-information on how to resolve it.
But here’s their official response….”

Dear Customer,
Thank you for contacting Samsung Support regarding your concerns and inquiries. We apologize for any inconvenience this may be causing you.
Magician 4.7 is an intermediary release that contains support the 850 Pro and Evo 2 TB models, patch a secure erase issue, and adds the foundational features for Magician to work with Windows 10 . We do not have an official release date for the Magician and Data Migration to fully work with Windows 10 as of yet. It is extremely important that you do not use any older versions of our software with Windows 10. Do not use Rapid mode as we are still working on how to optimally take advantage of the new RAM management features built into 10. We genuinely appreciate your patience in this matter.
Thank you again for contacting Samsung Support and have a good day.

Well done Kelly!

Summary :

Samsung Magician is a practical software to manage the SSD. You can use it to perform data migration, update firmware and driver, etc. However, some users complain that they often encounter the Samsung Magician this drive is not supported issue. Don’t worry. MiniTool will walk you through 5 accessible troubleshooting methods.

Why Samsung Magician This Drive Is not Supported

When using the Samsung SSD produces, you may need to use the Samsung Magician software. This tool can help you migrate data, update firmware, and so on. Some users reported Samsung Magician this drive is not supported when formatting and creating a partition.

These users found the SSD still can appear at the Disk Management and other third-party utility. What causes this vexing problem? According to the reports, there are several possible causes behind the Samsung Magician drive not supported issue.

• Outdated Samsung Magician version: If you bought a new Samsung SSD, it is very likely that Samsung Magician doesn’t recognize SSD.
• Enable RAID mode: It can also lead to Samsung Magician doesn’t recognize SSD.
• Lack of NVMe driver: Some certain Samsung SSDs require NVMe driver to be installed on the host computer.
• Shortage of power supply: If you are using a Samsung SSD with USB 3.0 to SATA adapters, you may encounter this issue. You should check the power requirement of your SSD to avoid the Samsung Magician drive not supported issue.

Now, let’s see how to fix Samsung Magician this drive is not supported issue.

Some users find their 64GB flash drive only showing 32GB after creating a recovery disk. What causes the error? How to fix it? Get the answers from the post.

Fix 1. Update Your SSD Driver via Device Manager

If you encounter the Samsung Magician drive not supported issue when installing the SSD initially, updating the SSD driver can help you fix it. Here’s how to do that:

Step 1. Right-click the Start menu and select Device Manager from the pop-up window.

Step 2. Expand the Disk drives category, and then right-click the SSD driver and select Update driver.

Step 3. Then you can update the driver automatically or manually based on your need. Follow the on-screen instructions to install it on your computer.

Step 4. Restart your PC and check if the issue still persists.

Fix 2. Install the Latest Samsung Magician Software

This error often occurs when you have a new SSD drive. The outdated Samsung Magician software may not support your new SSD. So, it’s time to update the latest version.

Step 1. Right-click the Start menu and select Apps and Features from the pop-up window.

Step 2. Search for Samsung Magician software on the list. Then double click it and select Uninstall.

Step 3. After uninstalling this software, click hereto download the latest Samsung Magician.

--image from https://www.samsung.com/

Step 4. When the installation completes, restart your computer and check if the issue is fixed or not.

Fix 3. Switch to the AHCI Mode

It is reported that this error also happens after you enable the RAID mode in BIOS settings. For this situation, you can switch to the AHCI mode, which is proven by some users to be useful. If you are unclear about the detailed steps, you can refer to this post.

A great many people are tangled in choosing RAID or AHCI for better performance. Reading this post of AHCI vs RAID will help you make a wise choice.

Samsung Rapid Mode Not Working Windows 10

Fix 4. Install the NVMe Driver

As you might know, the NVMe driver plays an important role in some newer Samsung SSDs. So, it is recommended that you install all required SSD drivers especially the NVMe driver. Click here to download the NVMe driver. After the installation completes, restart your computer and check if the issue is fixed.

--image from https://www.samsung.com/

If Samsung Magician doesn’t recognize SSD after install the NVMe drive, you may consider using an alternative to manage your Samsung SSD.

Fix 5. Alternative to Samsung Magician

Samsung Nvme Rapid Mode Not Supported

If all the above methods fail to resolve the issue “Samsung Magician this drive is not supported”, here is an effective alternative for you. MiniTool Partition Wizard is a trusted disk management tool that can help you fix the SSD not recognized or supported the issue.

Samsung 970 Evo Rapid Mode Not Supported

Besides, you can use it to do many practical disk management tasks such as resize partition, upgrade hard drive to SSD, format hard drive and SSD with large capacity, etc.